Hi, I am

Shazia Kazi
Product & UX Designer in Sydney


I can help across

Products, Services, UX, UI, CX, Conversational AI, Data Experiences and more

What am I upto?

I'm currently immersed in exciting projects with AVANADE Australia, where I'm leveraging my expertise to drive innovation and create impactful solutions. Stay tuned for updates on the incredible work we're doing and the transformative changes we're bringing to the industry!

GET IN TOUCH

About Shazia

Creative thinker | Innovator | System-led thinker | Explorer | Empathiser | Futurist | Human-Centered | Learner | Maximiser | Mobiliser | Experimenter | Ambiguity Buster

I have led high-profile projects using human-centred design methodologies to uncover opportunities and solve complex challenges for governments and large organizations.

My experience spans across foundational research, strategic design, service and product design, and delivering complex technology solutions. I seamlessly blend creativity with analytical thinking, understanding systems holistically and connecting the dots. As an insight-ologist, I excel at researching people, understanding their behaviors and context, and transforming these insights into actionable strategies.

Driven by deep curiosity, I navigate through ambiguity with confidence, planning and working my way through challenges. I am agile and responsive, adapting quickly to changing circumstances. I thrive in team environments, building on others' ideas and fostering a culture of shared success.

JOURNEY SO FAR
Shazia Kazi Freelance UX Designer Sydney Australia
Episerver APAC 2020 Best Buying Experience - Laser Clinics Australia

Photocredit: Empired PTY LTD

Magic Shaz

The main tool for my magic is not the wand, it’s the potion. And yes, the magic potion has multiple ingredients

I bring visions to life with my innovative thinking, constantly pushing boundaries, experimenting with new approaches, and always striving to make things better

I champion a people-first philosophy, ensuring that end-users remain central to all product endeavors. My leadership style fosters a culture of collaboration, creativity, and co-design, inspiring teams to push boundaries and embrace innovation. I am committed to cultivating talent and nurturing growth, guiding designers at various career stages to unlock their full potential and make meaningful contributions to projects. With a keen focus on strategic thinking and innovation, I thrive on identifying opportunities for advancement and driving transformative change

Shazia Kazi Freelance UX Designer Sydney

Let's explore how I can help

I drive business growth through innovative ideation and user-focused design. I will help your organization solve challenging design problems, enhance user engagement, reduce support costs, and increase customer satisfaction

De-risking Innovation together

I can help you de-risk innovation through validated problem-solving, strategic business acumen, human-centred design, embedded expertise, and deep academic rigour. By working together, we uncover opportunities, solve complex challenges, and drive transformative change within your organisation.

Building products that customers love

I collaborate with the C-suite and executive team to define and drive a compelling product roadmap that aligns with strategic goals. My leadership fosters a culture of innovation, collaboration, and continuous improvement, ensuring the user remains at the heart of every decision.

Building better customer experiences

Drawing on my extensive experience, I view your business from the perspective of your customers and employees. By listening closely to their needs and motivations, I proactively solve problems and deliver experiences that exceed expectations, creating delightful 'aha' moments.

Creating seamless Experiences & Loyalty

I can reimagine and digitise end-to-end business processes and services to power remarkable customer or user journeys. I focus on creating seamless, secure, personalised, and convenient experiences that engage not only external customers but also internal users and employees.

Guiding your Gen AI Journey

I help scale your design capability by fostering a culture of design and innovation that prioritizes customer delight. Through meaningful changes, I infuse design thinking and customer-centricity into your core DNA, building scalable and impactful design capabilities.

Transformation of customer experiences

I contribute significantly to your company's customer experience strategy by driving innovation, journey design, and customer engagement projects. Applying human-centered design principles, I ensure services are intuitive, accessible, and aligned with customer needs, ultimately enhancing satisfaction and loyalty.

Portfolio

Collection of work over the years

Live Work

Some of the recent beautiful projects, I have worked on

CLIENTS

Some of the awesome brands I've had the pleasure to work with!

Kind words

It’s the journey, not the destination. And the journey is all about how people feel along the way.